Company: Finitera JSC

Reg. no.: 40103807220

Address: Skanstes str. 52, Riga, LV-1013, Latvia 

CUSTOMER SERVICE AND DEBT COLLECTION PROCESS ANALYST

Finitera is an international fin-tech company offering various financial services including payday and instalment loans. The group successfully operates in emerging markets across Europe and covers all important business development areas: operations, IT, legal, marketing, finance, client relations, business intelligence, risk and credit scoring.

Currently, we are looking for a Customer Service and Debt Collection Process Analyst who will be responsible for gathering data and representing the information for improved strategic decision making. You will work on multiple projects simultaneously and translate business data into digestible information that improves corporate processes. If you are a data-driven personality who values evidence over ego, this is the job for you!

 

OUTCOMES TO SUCCEED IN THIS ROLE:

  • Prepare technical reports by collecting, analyzing and summarizing information and trends.

  • Develop integrated business analyses and projections for incorporation into strategic decision-making.

  • Interpret, evaluate and interrelate data, provide suggestions for process improvements based on gathered information.

  • Deliver analysis on a timely basis by planning your time accordingly.

COMPETENCIES NEEDED TO PERFORM IN THIS ROLE:

  • Data driven approach and attention to detail.

  • Driven to learn and improve own skills.

  • Ability to self-organize and plan own schedule.

  • Take initiative rather than react to initiatives from others.

  • Good communication skills.

  • Ambitious and enthusiastic personality.

PROFESSIONAL REQUIREMENTS:

  • Last year student or graduate in Statistics, Math, Finance or other numerical disciplines.

  • At least 1 year of successful experience in directly related field.

  • Highly numerate individual with strong analytical capabilities.

  • Ability to work independently and plan your own time to reach maximum efficiency.

  • Fluency in English and Latvian.

  • Advanced Excel knowledge.

  • SQL knowledge will be an advantage.

OUR OFFER FOR YOU:

  • A full-time job within a quickly growing international company – exposure to many countries.

  • Dynamic work environment with personal development & career growth opportunities.

  • Highly qualified, experienced and friendly team of colleagues.

  • Motivational remuneration package and health insurance.

  • Modern working environment and great technical support.

  • Flexible working hours.

  • Monthly salary 990 - 1400 EUR net.

Should you find the role matching your experience and interests, please apply by uploading your updated resume and application letter here.

Please be aware that only the selected candidates will be contacted!

BENEFITS

Competitive renumeration package

We value your contribution to the business and we want to provide you with an excellent financial package.

 

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Work-life
balance

Manage your time, recharge and be there for your loved ones in important life events.

 

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Excellent medical
support

We value your contribution to the business and we want to provide you with an excellent financial package.

 

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Personal development & career growth

Develop your competencies and grow professionally together with us.

 

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Experienced international team

You will work with top-notch professionals on international level.

 

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Beverages & healthy snacks

Coffee, tea, fresh fruits and vegetables – all of this is available to our team on daily basis.